Physical deconditioning from a long lockdown would reverse its participants' hard-earned strength and balance gains. It couldn't let that happen and it understood it had to take services online and keep providing for its participants, now more than ever. Aesop is an innovative organisation and it has adapted its programme in the past to respond to changing circumstances. Now it was faced with a tricky challenge ' to develop and implement a completely new service model, with limited reserves and half our staff, to a vulnerable population in lockdown. Read on to see how they did it...